2711 Riverview Dr. Eau Claire, WI 54703  

Visit the water treatment facility, where you can walk through the different stages of the water purification process, learning how raw water is transformed into clean drinking water by observing the various filtration systems, chemical additions, and other operations involved.

To schedule a Tour - call 715-839-6117 or Email joseph.dahl@eauclairewi.gov

There are two ways you can schedule your inspection.  

1. Call our office to schedule an appointment to have one of our city employees visit your home to identify your service in person. 715-839-5045
2.  Schedule your own appointment online to have one of our city employees visit your home to identify your service in person. Click here to schedule your appointment

You can test your service materials by following the instructions below. 

1. Find the water meter. This is usually in the basement but it could be on the first floor. From the meter, work your way to where the service line enters the building in the wall or in the floor.

 2. Find an area to test on the pipe between the wall and the shut-off valve.

 3. Use a magnet to see if it sticks to the pipe. If it sticks, the pipe is made of galvanized steel. This is safe.

 4. If the magnet does not stick, use a key or a coin to scratch the pipe. If the scratch is copper colored like a penny, the pipe is copper. This is safe.

 5. If the scraped area is shiny and silver, the service line is made of lead. This is not safe.

 6. After touching a lead service line, wash your hands with soap and water!

7. Take pictures and complete Self Inspection Packet . 

8. You can send us your completed packet via email or regular mail. 

Upon completing the inspection, you are still not sure what your service material is, DON'T GUESS, contact the Lead Service Team in the Utility Division.

If you have any question regarding your self inspection, please

call 715-839-5045 or email leadlineservice@eauclairewi.gov

The City of Eau Claire is a "one-call" community, which means by calling a single number, all of the utility companies will come to the site and mark their underground facilities. To help identify the specific utility and prevent damage to underground lines, the following uniform color code system has been adopted: 

	Red	Electric
	Orange	Communication, cable, TV, alarm or signal
	Blue	Water, irrigation and slurry
	Yellow	Gas, oil, petroleum, or gaseous materials
	Green	Sewer and drain
	Pink	Temporary Survey Markings
	White	Proposed excavation
(Colored lettering or stripe corresponds to the planned utility)

Anyone planning excavation or construction activities of any kind is required by State law to contact Digger’s Hotline at 1-800-242-8511, to request that the underground utilities be located at least three days before any digging begins. 

Here is a PDF for you to share! Water Conservation Tips

• Set your mower blade higher – at least 3” in length.
• Mow when it’s cooler (early morning, later at night).
• Don’t water on windy days.
• Water when it’s cooler (early morning, late at night). Up to 30% of water can be lost if you water at midday.
• Use a drip irrigation system.
• Don’t water your sidewalk/driveway.
• Install a rain sensor on your irrigation controller so that you aren’t watering your lawn while it’s raining.
• Don’t let the hose run. Use a hose nozzle.
• Use rain barrels to collect rain runoff from roof (saves about 1,300 gal/month for homeowners during peak summer months).
• Check pools often for leaks. Use a pool cover. The average pool takes 2,200 gallons to fill, and hundreds of gallons can be lost due to evaporation if left uncovered.
• Don’t wash dishes by hand – use the dishwasher.
• Take showers, not baths. Baths use about 70 gallons of water while a 5-minute shower uses between 10 and 25 gallons of water.
• Shorten your shower. Try to take showers that are 5 minutes or less.
• Check toilets, pipes, and faucets for leaks. Fix promptly.
• Insulate hot water pipes.
• About 22% of indoor water usage comes from doing laundry. To cut down on water consumption, use efficient appliances, and make sure you’re doing full laundry loads. If it’s not a full load, adjust the water level to match the load size.
• Use mulch.
• Keep a water pitcher in the fridge for daily use.
• Use a water bottle.
• Thaw food in the fridge instead of under running water. Steam veggies in the microwave. Wash produce in a bowl. 
• Save extra/used water and use it to water plants later.
• Don’t overwater. For lawns, make sure they get about 1” per week. Don’t water outside the root zone.
• Store hoses in the shade.
• Water plants with larger amounts of water at longer intervals. This encourages deeper root growth and stronger turf.
• Use a broom to clean sidewalk, driveway, and patio – not water.
• Water lawn only if it needs it (if it doesn’t spring back when you step on it).
• Wash car with a bucket and sponge instead of the hose.
• Don’t leave the water running. If you do, use that extra water for something else.
• Attend a landscaping class.
  • Create classes in partnership with the Chamber and Sustainability Commission?
  • Beaver Creek
  • Down to Earth Garden Center 
  • Rainmaster Lawn Systems
• Try xeriscaping (landscaping that reduces the need of supplemental water from irrigation). This is landscaping with water conservation as its major objective.
• Drought-Tolerant Landscaping:
  • Reduce the amount of lawn in your yard and replace it with low-water-needs plants.
  • Plant a natural meadow.
  • Group plants together based on their water needs. For those that need more water, plant them in containers that will hold water in.
  • Groundcovers are good plants to use that can catch water runoff 
  • Mulch is essential for conserving water.
  • Use native plants in your landscaping.
  • Make use of your shady areas. Shade helps reduce the need for water.
  • Add a fountain that recycles its water as a focal point.
  • Create permeable walkways. Create gaps between pavers for water to soak in.