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Paratransit Services

Paratransit, origin to destination (door to door) services are available to those individuals whose disability prevents them from using the fixed route bus system. There is an application process to determine eligibility.

Accommodations

Do you have specific accommodations that would make it easier for you to use either our fixed route or our Paratransit services? Some common requests are: larger print route information, translation of route information, bringing a pet on the bus, etc. You can make a request and we will do what we can to make a reasonable accommodation. Please call 715-839-5111 during our regular business hours and we will address your request.

Bus Stop Accessibility

Check out the link below, which leads to a map with details on the accessibility of each of the 500+ bus stops in our community:

Eau Claire Transit Stops (arcgis.com)

City Bus Routes

Bus Routes have been carefully designed to serve medical facilities, retail areas, and congregate housing. The city buses also serve neighborhoods as much as possible, particularly those that have a high concentration of seniors and residents with disabilities.

Watch a video about how to ride.

Accessible Buses

All 22 buses in the Eau Claire Transit fleet are accessible to individuals using mobility devices and who otherwise may have difficulty boarding vehicles. They kneel close to the ground so they are level with the curb and are low-floored with no steps to negotiate. All buses also have a ramp for boarding and space available for the safe transportation of 2 individuals who desire to remain seated in their mobility device.

Watch a video about ECT's special services.

Bike Racks

All buses feature bike racks that accommodate two bicycles. The racks are available to use free of cost; simply inform the driver that would like to utilize the bike rack.

Watch a video on how to use the bike racks.

Books on Buses

In partnership with the L.E. Phillips Memorial Public Library, each of Eau Claire Transit's buses have a free little library. Each library is stocked with a variety of great titles hand-picked by your local librarians. Pass the time on your commute with a good book then take it home with you! Take It, Read It, Share It!

Free WiFi

Eau Claire Transit offers free WiFi to all riders on equipped buses. To connect:

Turn on your device's WiFi
Select WiFi connection of the bus you are riding (WiFi name is based on bus number, i.e. Bus511)
No password is required. Once connected, you'll have internet service.

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